Terms and Conditions of Use
Last updated: 28 July 2026
Courtesy translation — in case of discrepancy, the Italian version prevails.
1. Acceptance
By accessing and using WeDanceHub (the "Service"), operated by GREEN13 SRL(the "Provider"), the User fully accepts these Terms and Conditions of Use ("Terms"). If you do not accept these Terms, you may not use the Service.
2. Service description
WeDanceHub is a SaaS (Software as a Service) platform that allows dance schools, teachers and students to manage courses, bookings, attendance and payments through a web interface. The Service is available at wedancehub.com and is delivered via cloud infrastructure (Supabase, Vercel).
2.1 Intermediation role. WeDanceHub connects dance Schools, teachers and Students and provides them with the technology tools to manage the relationship between the parties (bookings, attendance, communications, payments). The lessons, courses and teaching services advertised and sold through the Service are provided exclusively by the School, which is solely responsible for their content, quality, safety, delivery and any cancellation. The Provider is not a party to the contract for the delivery of lessons between School and Student, and acts solely as the provider of the technology platform and, for payments, as described in Section 5.
3. Registration and account
3.1 To access the Service you must create an account by providing a valid email address and a password.
3.2 The User is responsible for the confidentiality of their credentials and for all activity carried out through their account.
3.3 The User undertakes to provide accurate, complete and up-to-date information when registering.
3.4 The Provider reserves the right to suspend or delete accounts that violate these Terms.
3.5 The Service may be used independently by users aged 16 or over; for minors, see Section 7 of the Privacy Policy.
4. Subscription plans and payment (Schools)
4.1 The Service is available in a free plan (Free) and paid plans (Pro, Studio), reserved for Schools.
4.2 Paid plan prices are listed on the /prezzi page and may be changed with 30 days' notice.
4.3 Subscription payments are handled via Stripe. Renewal is automatic unless cancelled at least 24 hours before the end of the billing period.
4.4 No refund is provided for the subscription period already in progress, unless otherwise agreed in writing or as set out in Section 6 for consumers.
4.5 The subscription fee covers access to the platform (Free/Pro/Studio plan) and is separate from the transaction commission described in Section 5, which applies separately to purchases made by Students.
5. Student purchases, Stripe Connect and platform commission
5.1 Payment. When a Student purchases a lesson package or subscription from a School, the payment is processed via Stripe Connect, on a Stripe Express account held by the School. The Student pays exactly the price set by the School on the platform: the Provider does not add any surcharge visible to the Student.
5.2 Platform commission. On every transaction collected via Stripe Connect, the Provider retains an intermediation commission equal, as of these Terms, to 5% (five percent)of the amount paid by the Student. The commission is automatically deducted at settlement from the amount transferred to the School, which therefore receives the package price net of the Provider's commission and of any processing fees applied directly by Stripe on the transaction.
5.3 Why it is charged.The commission covers in particular: (a) the provision and maintenance of the booking, course/attendance management and online payment infrastructure; (b) payment processing and PCI-DSS compliance costs incurred through Stripe; (c) customer support relating to bookings and payments; (d) handling of any disputes (chargebacks) and fraud-prevention activity connected to the transactions. It is not consideration for the lessons themselves, which remain the School's exclusive responsibility.
5.4 Applicability. The commission applies only to transactions processed via Stripe Connect after the School has completed activation of its account (identity and banking verification required by Stripe). It is independent of the SaaS subscription fee under Section 4.
5.5 Change of percentage.The Provider may change the commission percentage under the same terms and with the same 30 days' notice set out in point 4.2. The percentage in force can be requested at any time at info@green13.agency.
5.6 Direct relationship with Stripe.By activating a Stripe Express account, the School directly and independently accepts Stripe's terms applicable to Connected Accounts (Stripe Connected Account Agreement, available at stripe.com/legal/connect-account), which govern payment processing, settlement timing and any fees retained by Stripe itself, independent of the Provider's commission described above.
5.7 Invoicing to the Student. The invoice or receipt for the package/subscription purchase is issued by the School, as the seller of the service, in accordance with its own tax obligations. The Provider separately invoices the School for its platform commission.
6. Right of withdrawal (consumer Students)
6.1 If you purchase lesson packages or subscriptions as a consumer (for purposes unrelated to any professional activity), you generally have the right to withdraw from the contract within 14 days of the purchase, without giving a reason. The 14-day period is harmonised throughout the European Union by Directive 2011/83/EU on consumer rights: it therefore applies in every Member State, according to the national implementing rules of the country where you have your habitual residence (in Italy, the Consumer Code, Legislative Decree 206/2005, arts. 52 et seq.).
6.2 The right of withdrawal does not apply to contracts for the supply of services related to leisure activities that provide for a specific date or period of performance (art. 16(l) of Directive 2011/83/EU; in Italy art. 59(1)(n) of the Consumer Code) — for example packages tied to lessons or courses with a schedule already fixed at the time of purchase.
6.3 For packages or subscriptions without a specific usage date at the time of purchase, the right under point 6.1 applies as provided by law, unless the service has been fully performed after you expressly requested its performance before the 14-day period expired, acknowledging that you would lose the right of withdrawal once performance was complete (art. 16(a) of Directive 2011/83/EU; in Italy art. 59(1)(a)).
6.4 To exercise the right of withdrawal, where applicable, write to info@green13.agency with the purchase details. Any refund is made using the same payment method used, net of amounts already accrued for services rendered.
6.5 Any specific cancellation/refund policies set by the individual School for its own lessons and communicated within the platform remain in addition to, and do not replace, mandatory statutory rights.
7. Permitted use
The User agrees not to:
- Use the Service for illegal or fraudulent activities
- Breach the security of the Service or attempt unauthorised access
- Collect other users' data without consent
- Upload content that infringes third-party rights or is defamatory, obscene or unlawful
- Reverse engineer the software
8. Student data and admin responsibility
8.1 The school administrator (Admin) who uploads student data into the system is the independent data controller of such data under the GDPR.
8.2 The Provider acts as Data Processor (art. 28 GDPR) with regard to student data entered by the Admin. Acceptance of these Terms constitutes, between the parties, the processor appointment contract required by art. 28(3) GDPR, concluded in electronic formpursuant to art. 28(9): this Section 8 sets out its subject matter, duration, nature and purpose of the processing, the types of data and the categories of data subjects, as well as the Provider's obligations (to act only on the Controller's documented instructions, confidentiality commitments of authorised personnel, security measures under art. 32, use of sub-processors on the conditions set out in point 8.4, assistance to the Controller with data subject requests and with the obligations under arts. 32-36, deletion or return of the data at the end of the relationship, making available the information necessary to demonstrate compliance).
8.3 The Admin undertakes to collect and enter student data in compliance with applicable law, including the GDPR, and to inform students about the processing of their data.
8.4 Sub-processors. The Admin gives the Provider general authorisation to use the sub-processors listed in the Privacy Policy, Section 4 (currently: Supabase, Vercel, Stripe and the SMTP provider for transactional emails), each bound by data protection obligations equivalent to those of this Section. The Provider will give reasonable prior notice of the addition or replacement of a sub-processor; an Admin who objects on reasonable and documented grounds may terminate the Service without penalty.
8.5 Transfers outside the EU.Where a sub-processor processes data outside the European Economic Area, the transfer takes place on the basis of the European Commission's Standard Contractual Clauses (SCC) or of another appropriate safeguard under Chapter V of the GDPR, as indicated in the table in Section 4 of the Privacy Policy.
8.6 Data breaches.The Provider will notify the Admin without undue delay after becoming aware of any personal data breach affecting the data processed on the Admin's behalf, providing the information needed to enable the Admin to comply with the obligations under arts. 33 and 34 GDPR.
9. Service availability
9.1 The Provider undertakes to ensure the availability of the Service to a reasonable extent, subject to the availability of infrastructure providers.
9.2 No specific SLA is guaranteed for the Free plan. Paid plans have a monthly uptime target of 99.5%.
9.3 The Provider reserves the right to carry out scheduled maintenance with reasonable notice.
10. Intellectual property
10.1 The software, design, trademarks and all content of the Service are owned by the Provider or licensed by third parties.
10.2 The User acquires no intellectual property rights through use of the Service.
10.3 Content uploaded by the User (logo, photos, showcase texts) remains the property of the User. By uploading it, the User grants the Provider a non-exclusive licence to display it within the Service.
11. Limitation of liability
11.1 Nothing in this Section excludes or limits the Provider's liability for death or personal injury, for wilful misconduct or gross negligence, nor any liability that cannot be excluded or limited under the applicable mandatory law, including the consumer protection rules of the country where the User has their habitual residence. The limitations that follow apply only within those limits.
11.2 The Provider undertakes to deliver the Service with the required professional diligence, but does not warrant that it is error-free or continuously available. The conformity rights and remedies granted to consumers by applicable law remain unaffected (for digital content and services, EU Directive 2019/770 and the related national implementing rules).
11.3 In cases of slight negligence, the Provider is liable only for the breach of essential contractual obligations — those whose fulfilment makes the proper performance of the contract possible and on whose observance the User may reasonably rely — and in any case only up to the typical, foreseeable damage at the time the contract was concluded.
11.4 Liability for slight negligence in the breach of non-essential contractual obligations is excluded. No flat monetary cap applies: the limit is the typical, foreseeable damage referred to in point 11.3. This standard follows the strictest among those in force in the Member States and applies uniformly to all Users, regardless of their country of residence.
11.5 As the Provider does not directly deliver dance lessons (Section 2.1), it is not liable for the quality, safety, suitability, actual delivery or cancellation of the lessons themselves, which remains the School's exclusive responsibility.
12. Account deletion
12.1 The User may delete their account at any time by writing to info@green13.agency.
12.2 Upon deletion, personal data will be erased within 30 days, except for retention obligations required by law.
12.3 The Provider reserves the right to suspend or delete accounts in case of violation of these Terms, with notice where possible.
13. Changes to the Terms
The Provider reserves the right to amend these Terms. Substantial changes will be communicated by email with at least 15 days' notice. Continued use of the Service after that date constitutes acceptance of the new Terms.
14. Governing law and jurisdiction
14.1 These Terms are governed by Italian law. That choice does not, however, deprive the consumer of the protection afforded by the mandatory provisions of the country where they have their habitual residence (art. 6 of EU Regulation 593/2008 — "Rome I"): those rules continue to apply in any event.
14.2 Consumer Users.Under arts. 17-19 of EU Regulation 1215/2012 ("Brussels I bis"), consumers may bring proceedings before the courts of their own domicile or those of the Provider, and may be sued only before the courts of their own domicile. No clause of these Terms derogates from this rule.
14.3 Professional Users (Schools, teachers and other users acting in the course of their own business): any dispute falls under the exclusive jurisdiction of the Court of Milan.
14.4 Before going to court, the User may contact us at info@green13.agency to seek an amicable settlement. Consumers may also turn to the alternative dispute resolution (ADR) bodies competent in their own country under Directive 2013/11/EU.
15. Contact
For any matter relating to these Terms: info@green13.agency