Email us
For questions about your account, the mobile app or how the platform works, drop us a line: we usually reply within 1–2 business days.
Writing from the email address you registered with helps us assist you faster.
Support
How can we help?
We're here for students, teachers and dance schools. Pick the channel you prefer.
In-app support
Already have an account? Open a ticket from the Support section after signing in: it's the fastest channel and keeps the whole conversation history.
Frequently asked questions
I forgot my password: how do I reset it?
On the sign-in page use “Forgot password”: you'll receive an email with a link to set a new one.
How do I book or cancel a lesson?
After signing in, pick the lesson from the Courses section and confirm your booking. You can cancel it from the Bookings section, within the cancellation window set by your school.
I have an issue with a payment or a package
Payments are securely handled by Stripe and your history is in the Subscription section. If something looks wrong, contact your school or write to us with the date and amount.
How do I delete my account?
At the bottom of your profile page you'll find “Delete my account”: deletion is immediate and personal data is removed, while payment and attendance history remains anonymised in the school's records for legal accounting obligations. If you can't sign in, write to us from the email address you registered with and we'll take care of it.